Thousands of people in the Tri-Cities area lost phone service today, so you were not alone. Apparently a Century Link fiber line was cut near Pasco today and it caused outages spanning Franklin and Walla Walla counties. Land lines and Verizon cell service were effected, but the problem should be resolved as of now. 911 services for some cell phones were also impacted.  The line was accidentally cut by a contractor not working for Century Link.

So if your service died or you got that freaky message saying 911 services were out/back, don't worry, services should be restored soon.